When a fire incident occurs, the first and most important step is to immediately inform your insurance company. Delays can complicate the process or even impact the outcome of your claim. Provide your policy number, a brief description of the incident, and an initial estimate of the loss. Always follow up your phone call with a written email so there is a clear record of communication.
The next step is careful documentation of the damage. Take clear photographs and videos of all affected areas, including structural damage, burnt furniture and appliances, and any smoke or water-related damage. Prepare an item-wise inventory of damaged property along with approximate values, and attach invoices or purchase records wherever available. Good documentation will support your claim and help in accurate assessment.
This video explains these steps in simple language so that policyholders understand what actions to take immediately after a fire loss. Following a structured approach ensures smoother coordination with the insurer and speeds up the claim settlement process.
this is a very good video.